Q: Why is there an “X” next to my name on the sign up list instead of an email icon?
The "X" is a delete button so you can remove your name if you change your mind about attending the session. Only you can see the "X" next to your own name. Others will see an email icon next to your name (you cannot email yourself).

Q: Why does my calendar default to a past week/ session whenever I log in?
Double check that the address you have bookmarked doesn’t contain any extra code at the end. Use simply: https://playtimescheduler.com

Q: Why do I have to log in or enter my email every time?
If you are using "Private Mode" (also known as "Incognito Mode") in your browser, it will not save your email or login once you leave the site. (This is one of the security features of Private Mode.) Exit Private Mode if you wish to remain logged into websites for extended periods of time.

Q: Why am I still seeing locations that I have turned off?
You may have "Always show special events" turned on in your preferences. (In Bubbble View, you'll see a yellow glow around the session to indicate it's a special event.) This will override your location settings. Go to My Account > Calendar and un-check this box if you do not wish to see special events regardless of location.

Q: How did a 3.0 level player manage to sign up for my 4.0 level session?
The default setting is “Warn, but allow” meaning the user receives an alert when he signs up: “Heads up, this session is not for your skill level.” If you are a Power User then you get 2 additional options to choose from for your sessions – “Block wrong level" or “Display as Invite-only to wrong level.” However, if someone signs up with the correct level and later changes their rating in their profile it does NOT kick them out of the session. So most likely what happened was someone signed up for your session and then lowered their level after-the-fact.

Q: Is there a mobile app for PlayTime Scheduler?
Good news, a PlayTime Scheduler app (iOs/Android) is in the works! Meanwhile, the website is very mobile-friendly, and works much like an app. You can even bookmark it as an icon on your phone's home screen for one-touch access. Click here for phone-specific instructions.